Jira Service Desk and ServiceNow are software platforms that started their lives as something other than a field service management (FSM) solution, but for many companies these tools work perfectly to ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

LONDON--(BUSINESS WIRE)--1E, the leader in Unified eXperience Management (UXM), today announced it has joined the ServiceNow Service Graph Connector Program and integrated 1E Tachyon connector with ...

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