On March 10 we described a compendium of management frameworks and concluded that the ITIL is the best of the bunch because it is most comprehensive and describes IT as a service. The March 17 post ...

Continuous performance management can boost morale and improve communication. Learn how to implement continuous performance ...

Welcome to the toughest “do more with less” year in memory. Chances are your boss will expect improved application performance while axing your group’s budget. And you’re probably on edge about ...

The dreaded annual performance review season is officially here. Managers are scrambling. Employees are bracing. HR is shipping forms. Everyone is losing time and performance is barely improving. If ...